Privacy Policy for Sunset Divers Dive Port Barton on Dive Port Barton Website & WhatsApp

1. Introduction

At Sunset Divers Dive Port Barton, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard information when you use our services on WhatsApp to inquire, book, or manage diving experiences with us.

2. Information We Collect

When you communicate with Sunset Divers Dive Port Barton on WhatsApp, we may collect and process the following information:

• Contact Information: Such as your name, phone number, and WhatsApp ID.

• Chat Interactions: Messages and any content shared via WhatsApp, including text, images, and other media.

• Booking Details: Information related to your diving reservations, preferences, and other requirements.

3. How We Use Your Information

We use the information collected to:

• Respond to your inquiries and provide customer support.

• Process and manage bookings, cancellations, and confirmations.

• Improve our customer service and enhance our dive center services.

• Send relevant updates, offers, and information related to your bookings (with your consent).

4. Information Sharing and Disclosure

Your information will be kept confidential and will not be shared with any third party, except in the following circumstances:

• Service Providers: We may share limited information with third-party providers who assist with booking management and customer support.

• Legal Compliance: We may disclose your information if required by law or in response to valid legal requests.

5. Data Security

We take reasonable measures to ensure your personal data is protected. However, please be aware that any data shared over WhatsApp, a third-party platform, may be subject to WhatsApp’s own security practices.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information at any time by contacting us directly.

• Withdraw consent for marketing messages or further data processing related to our services.

7. Changes to This Privacy Policy

We may update this Privacy Policy as necessary to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of any major changes through our WhatsApp account or by other means.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Sunset Divers Divers Port Barton

Email: [email protected]

Phone: +639569123549